Roads in Istanbul should be less congested after the start of a new “Taxi Call Center” project, which aims to take taxis looking for customers off the roads and allow customers to phone for an immediate taxi.
Introduced by the Istanbul Metropolitan Municipality, the Municipality is opening call centers around Istanbul and will announce a hotline for customers in need of taxis to call very soon.
The municipality has activated 124 taxi stops in the city to ensure the 2,500 vacant stop wandering on roads don’t have to, something which will help decrease the traffic on Istanbul’s roads.
Taxis under this new initiative will also promote security as there will be a panic button that will provide direct communication with the Police Department. Also, there will be video surveillance inside participating taxis and the location of the taxi drivers will be determined through a satellite tracking system at all times ensuring the safety of passengers.